Ring central archiver11/13/2023 Please note that call recording meta data and the binary audio files which are call recordings are only accessible at the account level. Call Log, Recording Meta Data, Recording (binary audio files) Account-Level Call Log data The base route for accessing call log data is scoped to the Account Level or the Extension Level depending upon the role of the authenticated access_token user. There are several routes developers will need to use depending upon the type of data you need to archive. This is why we consider Data Archival a best practice for all of our customers. Ring Central Online Account Portal does provide users with the tools to export some of this data, but it is time consuming and prone to human error if not done correctly. If businesses wish to perform historical analysis, or maintain their business communication data, your organization will need to implement a data archival solution. It may come as a surprise, but Ring Central does NOT store your business communication data indefinitely. This data may have important immediate or future value for your organization. Your business communication data is created when users make and receive phone calls, text messages, voice mail, and faxes using your Ring Central account. 3rd Party Data Storage Services (Amazon S3, Dropbox, etc.)ĭevelopers will need to determine their own persistent solution needs based upon their unique storage requirements.
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